WHAT ARE THE BORGESEIDEA RETURN AND REFUND POLICIES?
You can return BorgeseIdea products purchased online on borgeseidea.com without any penalty and without specifying the reason. To do this, you must send a notification within 14 (fourteen) days of receipt of the products. In the case of separate delivery of multiple products purchased by the User with a single order, the term of 14 (fourteen) days for exercising the right of withdrawal starts from the day the last Product is delivered to the User.
To exercise your rights, simply send us a communication containing the desire to exercise the right of withdrawal via e-mail at firstname.lastname@example.org; the aforementioned communication must contain:
the specification of the products for which the right of withdrawal is to be exercised
a copy of the documentation proving the purchase
Then send us the products, within 14 (fourteen) days of sending the communication referred to in the previous point, to the following address: Via Dogana 3 - 20123 Milan.